Reconnect the app
Occasionally Tryvio may need to reconnect to Shopify — for example after permission changes or if the connection expires. Tryvio does this for you when you open the app from your Shopify admin.
Tryvio starts the reconnection
When Tryvio needs to reconnect, it shows a short Refreshing your Shopify session screen and sends you on to Shopify by itself — there’s nothing to click.
Approve the permissions
If Shopify shows its permission screen, approve it. This re-establishes the secure connection between Tryvio and your store.
You’re back
Once reconnected, the widget, syncing, and analytics resume normally.
Reconnecting never affects your billing or your data — it only refreshes the secure link to Shopify.
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