Products
Tryvio syncs your Shopify catalog so you can choose which products offer try-on and manage the images used for each.
Syncing your catalog
When you install Tryvio, your products sync automatically. New products and edits sync over via Shopify webhooks, so your catalog stays up to date. You can also trigger a manual sync with Sync from Shopify on the Products page if needed.
Enabling products
Use the toggle in each product’s Try-on column to turn the try-on widget on or off. New products get try-on automatically: Turn on try-on for new products automatically — on the Widget tab, in the Store behavior card — is on by default; turn it off to opt new products in yourself. See Enable per product.
Colours sold as separate products (colour groups)
Some stores list each colour of a product as its own separate Shopify product — for example “Leon”, “Leon Brown” and “Leon Blue” — rather than as variants of one product. Tryvio can link these together so your shoppers get a smooth, connected experience across colours.
Automatic detection. Tryvio looks for a few common signals and links matching products for you, no setup required:
- Shopify’s own Combined Listings feature (if you use it to group these products).
- A custom field on your products named
color_group,colour_grouporproduct_group— if you already tag your colour variants this way, Tryvio picks it up automatically. - Popular swatch apps such as StarApps. Click “Detect colour groups” on the Products page and Tryvio reads your public product pages to find the groups your swatch app already displays. This only reads your storefront — nothing is written to Shopify or to your theme.
Linking by hand. Prefer to do it yourself, or a group wasn’t detected? Open a product’s Edit try-on drawer, go to Colours (linked products), and select Link as colours. Pick the sibling products, give each one a colour name, and hit Save.
A product can belong to only one colour group. If you add a product that’s already linked elsewhere, Tryvio will ask before moving it. You can unlink a group at any time from the same drawer.
Once products are linked as colours, the try-on window shows those colours as a row of chips right there in the fitting experience. A shopper can tap another colour and the widget switches to that product on the spot — their photo stays, and they never leave the page. Only colours that have try-on turned on and are visible to shoppers are offered, and the product card in the try-on window links to the page of the colour they tapped.
Getting the best results
The quality of a try-on depends heavily on your product images. See Reference images for guidance.
Swimwear and lingerie
For swimwear, lingerie and underwear, the try-on shows the garment as a close-up from just below the chin down to the thighs, framed to leave the shopper’s face out. This is on purpose: nobody can turn someone else’s photo into a recognisable picture of them in swimwear, and the close-up shows the fit better. A swimwear or lingerie try-on usually takes about a minute, and up to a few minutes when the AI service is busy.
The widget tells the shopper this before they take or upload the photo: “No face needed — swimwear and lingerie are always tried on without the face.” The camera asks them to step back so their whole body is in the shot, and the result carries a small “No face — for your privacy” label at the top. Both lines are translated into the store’s language.
A photo taken for a swimwear or lingerie try-on stays with swimwear and lingerie. On any other product the widget does not offer it under “Recent”, and instead of reusing it the widget asks for a new photo with the face: “This photo is for swimwear and lingerie. This product needs a photo with your face.”
Swimwear and lingerie are always tried on alone. They are never combined with another product in one “try together” picture — not with jewellery, glasses or bags, and not with another swimsuit — because the shopper’s face must never end up in a swimwear picture. On a swimwear or lingerie page the widget offers no products to add to the look, and on any other page swimwear and lingerie show as not going with the look. A product you pinned as an outfit for a swimsuit is still offered to add to the cart, but it is never tried on together with it. No combination rule can change this.
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